Delta Air Lines Inc reduces the amount that seats recline on some planes by about two inches (five centimetres), aiming to preserve the workspace of multitasking business travellers.
The first Airbus SE A320s
with the modified seats debuted recently, the carrier said. The distance that seats recline will drop to 3.5 inches from 5.4 in first class, and to 2 inches from 4 in Comfort Plus and coach. The A320s generally are used on flights of two hours or less.
The change — made in response to customer complaints — should make life easier for business travellers trying to work on laptops perched on tray tables, often while viewing mobile phones and seat-back video screens, Delta said.
“It’s all about protecting
customers’ personal space and minimising disruptions to multitasking in flight,” the Atlanta-based airline said by email.