Thursday , February 22 2018

Aviation

Singapore Air taps workers for ideas to boost efficiency

Bloomberg Singapore Airlines Ltd., the premium carrier that’s undergoing a business revamp to fend off competition from Gulf airlines and budget operators, is turning to its employees for ideas. Southeast Asia’s biggest carrier is setting up a lab and encouraging workers across its group—including SilkAir and Scoot—to submit proposals that ...

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Southwest demands fixes for bugs in $500mn booking upgrade

Bloomberg Southwest Airlines Co. is pushing its supplier to fix customer service problems that emerged following a $500 million upgrade of its outdated reservations system. The carrier is leaning on Amadeus IT Group SA to resolve issues with its Altea programme that replaced Southwest’s 30-year-old, mostly home-grown technology. There have ...

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